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  • Anonymous
      Post count: 93172

      Joan-

      In mIRC, in setup you need to “add Server”. Where it says IRC server, put in http://www.support-group.com . Where it asks for nickname, put in your assigned code that you got via email when you registered. You will have to put this in every time.

      Hope that helps Joan

      Bruce

      Anonymous
        Post count: 93172

        Jake, Can you help me out???
        I Don’t know how to get tothe chat room. Have downloaded and installed
        my mirc client and got in to some other channels, but don’t know how to
        get to ours. What’s the next step???

        Anonymous
          Post count: 93172

          I tried that and I’m still having the same problem. Immediately disconnected.
          It seems not to recognize those 4 numbers it reads??? Have sent 3 emails
          to admins with no response. Is anyone else having a problem?
          I have tried the userid that was assigned in both the nickname and the
          userid areas but still getting the same problem. Hope I get a solution by
          our Chat Room time on the 24th. See ya there. Where’s Nancy been???

          Anonymous
            Post count: 93172

            Hi Joan,

            Sorry that you’re having problems connecting to our IRC chat. I tried
            your USER I.D. and everything seems to work o.k.

            You mentioned “4 numbers it reads”? I’m not sure what numbers you’re
            talking about unless it’s the “port numbers” (either 6667 or 7000).
            (One item to note is that if you’re logging onto the internet using AOL, you
            will need to use 7000 as your port number).

            To connect to irc, you should use the USER I.D. that you received by
            email and put this where your irc client asks for a “NICKNAME”. Make
            sure all of the letters in the USER I.D. are lower-case since it is case
            sensitive. As soon as you connect, our server will automatically
            switch you to the nickname that you selected when you sign up for the
            group.

            If you still are having problems after this, feel free to send me an
            email at ahensley@hi-inc.com (I’ll be sure to get that one), telling me
            what IRC client you use, and who your internet service provider is.
            (The same goes for anyone else on the bulletin board, too!) :)

            And just curious, since we didn’t receive any email from you…what
            email address were you sending it to?

            Hope this helps!

            Thanks,

            Annette Hensley
            Support-Group.com

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