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  • Anonymous
    Post count: 93172

    Joan-

    In mIRC, in setup you need to “add Server”. Where it says IRC server, put in http://www.support-group.com . Where it asks for nickname, put in your assigned code that you got via email when you registered. You will have to put this in every time.

    Hope that helps Joan

    Bruce

    Anonymous
    Post count: 93172

    Jake, Can you help me out???
    I Don’t know how to get tothe chat room. Have downloaded and installed
    my mirc client and got in to some other channels, but don’t know how to
    get to ours. What’s the next step???

    Anonymous
    Post count: 93172

    I tried that and I’m still having the same problem. Immediately disconnected.
    It seems not to recognize those 4 numbers it reads??? Have sent 3 emails
    to admins with no response. Is anyone else having a problem?
    I have tried the userid that was assigned in both the nickname and the
    userid areas but still getting the same problem. Hope I get a solution by
    our Chat Room time on the 24th. See ya there. Where’s Nancy been???

    Anonymous
    Post count: 93172

    Hi Joan,

    Sorry that you’re having problems connecting to our IRC chat. I tried
    your USER I.D. and everything seems to work o.k.

    You mentioned “4 numbers it reads”? I’m not sure what numbers you’re
    talking about unless it’s the “port numbers” (either 6667 or 7000).
    (One item to note is that if you’re logging onto the internet using AOL, you
    will need to use 7000 as your port number).

    To connect to irc, you should use the USER I.D. that you received by
    email and put this where your irc client asks for a “NICKNAME”. Make
    sure all of the letters in the USER I.D. are lower-case since it is case
    sensitive. As soon as you connect, our server will automatically
    switch you to the nickname that you selected when you sign up for the
    group.

    If you still are having problems after this, feel free to send me an
    email at ahensley@hi-inc.com (I’ll be sure to get that one), telling me
    what IRC client you use, and who your internet service provider is.
    (The same goes for anyone else on the bulletin board, too!) :)

    And just curious, since we didn’t receive any email from you…what
    email address were you sending it to?

    Hope this helps!

    Thanks,

    Annette Hensley
    Support-Group.com

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