Usually, telling the Receptionist that you have Graves’, with eye complications, will get you in the group of patients that need to come in as soon as there is an available appointment, You can also tell them that you found their name through a referral on the Graves’ Disease Foundation’s website. Most of these doctors are doing a lot of cosmetic work right now, but their compassion for Graves’ patients runs very deep. They don’t confuse "cosmetic" with "Reconstruction". BTW, they don’t usually use initials like TED except in writing, so tell the reseptionist that you have Graves’ disease.
Take care,