Unfortunately, yes. I have been to three different medical centers in the U.S., trying to avoid this surgery. I have severe TED, and my lower eyelids are extremely retracted. i explored it as much as I could, and found the rejection rate of artificial graft material unacceptable, and the outcome not so good.
I have had orbital decompression (resulted in not being able to completely close my upper eyelid, strabismus surgery, which was wonderful, and upper eyelid surgery, which helped decrease my exposure to my cornea a little bit.
I already have to wear sunglasses all the time, and artificial light is already excruciatingly for me. Tell the person, if you see her/him again, that I wish the best to her/him in some success in her light sensitivity. A big visor really helps.
Shirley